eVisa and UKVI Account Support
The UK has now fully replaced physical Biometric Residence Permits (BRPs) and visa vignettes with digital eVisas — as of 25 February 2026, the Home Office stopped issuing physical documents entirely, and all immigration status is evidenced solely through a UKVI online account. For many people this transition has gone smoothly. For a significant number of others, it hasn't: mismatched passport details, accounts that won't link, boarding refusals at the airport, and right to work or right to rent checks that fail despite valid status are all common and growing problems. We help individuals, families and employers resolve these issues before they cause real disruption.
Where a check produces an unexpected result, we can help identify whether a UKVI account or immigration record issue needs to be reported. Employment disputes, housing proceedings and other work outside our authorisation require a suitably qualified provider.
Who This Visa Is For
You may qualify for this visa category if you are:
Anyone who held a BRP and hasn't yet created or fully set up a UKVI account
People who have renewed or changed their passport since their visa was granted and haven't updated their UKVI account
Anyone who's had a boarding refusal, right to work check failure, or right to rent check failure despite holding valid immigration status
Employers needing to update onboarding and repeat right to work check processes for the fully digital system
Where People Commonly Get Stuck
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Passport not linked or mismatched. Your eVisa is tied to the passport number used at the time your status was granted or last updated. If you've since renewed or replaced your passport, carrier and border systems won't be able to match you to your UKVI record — this is consistently reported as the single most common cause of boarding refusals and delays in 2026.
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Expired BRP relied on for travel or checks. Since 2 June 2025, an expired BRP or EUSS Biometric Residence Card is no longer acceptable evidence of immigration status for travel to the UK, and employers cannot use a BRP — even a copy of a previously valid one — as standalone right to work evidence. A BRP can still, in limited circumstances, be used to create or access a UKVI account, but only for up to 24 months after the expiry date printed on the card, or until 31 December 2026, whichever comes first.
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No UKVI account at all. If you haven't created a UKVI account, you currently have no way to digitally evidence your status, which can affect employment, housing, banking, and travel — even where your underlying immigration permission remains entirely valid.
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Incorrect eVisa details. Where an eVisa shows the wrong expiry date, name, photograph or conditions, this needs to be formally reported and corrected through the Home Office's error-reporting process — leaving it unresolved can cause repeated problems at every subsequent check.
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Share codes not generating, or showing the wrong status. This can indicate an account setup issue, a lag in the system (particularly in the first few days after account creation), or a genuine error in the underlying record that needs investigating.
What We Help With
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We assist with routine UKVI account access, updating identity and contact details, generating share codes and reporting apparent errors in digital immigration records through the appropriate Home Office channels
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Setting up a UKVI account correctly for the first time, including for people who no longer have access to their original BRP
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Linking a current or renewed passport to an existing UKVI account
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Diagnosing and resolving share code or "View and Prove" errors
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Reporting and following up on incorrect eVisa details through the Home Office's formal correction process
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Advising employers on updating right to work check processes, including use of the Employer Checking Service where an online check can't be completed
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Advising on proxy access for people unable to manage their own account due to age, disability, or capacity
How We Help — Our Process
Free Initial Consultation
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Account & Record Review
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Correction & Resolution
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Employer Support
Follow-Up
Key Facts
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All physical documents are now retired. As of 25 February 2026, no new BRPs or visa vignettes are issued — every grant of leave (visitor, work or settlement) is recorded solely as an eVisa.
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Expired BRPs are not valid for travel as of 2 June 2025, but may still assist with UKVI account access until 24 months after their printed expiry, or 31 December 2026, whichever is sooner.
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Right to work and right to rent checks must now be completed via the Home Office online service using a share code — photocopies or sight of a physical BRP are no longer valid evidence.
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Visit visa applicants granted permission on or after 25 February 2026 receive an eVisa only, with no accompanying vignette in most cases.